FAQ
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Pre-Order Expectations
“An Oasis Summer” is a collection of pre-order items. Images shown are mock-ups and the design itself may different slightly in sizing from the final product.
Not to worry though, Oasis Co. partners with a trustworthy, dedicated production company who will ensure quality is held to the highest standards.
When will my order ship?
All Oasis Co. drops are made-to-order during a limited pre-order window. This helps us reduce waste and keep things intentional — just the way we like it.
Once the preorder window closes, production begins. Here’s what you can expect:
- Production Time: ~1.5 weeks after the preorder window closes
- Shipping Time: Orders ship out within 1 week after production wraps
You’ll get a shipping confirmation email as soon as your order is on its way!
Why does it take a bit longer to ship?
Each item is made just for you. We’re a small brand creating intentional, limited runs — no big warehouses, no overstock, no fast fashion. Just good design, delivered with care.
Can I get my order faster?
We currently don’t offer rush shipping on pre-order drops, but we’re always looking for ways to improve. Thanks for your patience and support!
Return and Exchange Policy
At Oasis Co., every piece is made with care, intention, and a whole lot of heart. Because of the limited nature of our designs and the scale we operate on, all sales are final. We’re a small, independent brand — which means we can’t accommodate returns or exchanges at this time.
That said, we want you to love what you receive. If your order arrives damaged or there’s a significant issue, don’t hesitate to reach out. You can contact us at the.oasisco.awaits@gmail.com, and we’ll do our best to make it right on a case-by-case basis.
Thanks so much for supporting small and shopping Oasis.
Sizing Chart
Width = Measure armpit to armpit
Length = Measure neckline to base of shirt
Care Instructions
Oasis Co. wants you to enjoy your unique tees for as long as possible. Machine wash on cold if necessary and hang dry. This item will shrink slightly after a wash.